We are seeking an experienced and skilled ICT Field Engineer to join our client's dynamic team. The ideal candidate will provide on-site technical support, maintenance, and troubleshooting for a wide range of IT and communication systems. If you are passionate about technology and have a proven track record in field engineering, we want to hear from you.
Key Responsibilities :
- Installation & Configuration : Set up and configure network hardware, software, and IT infrastructure at client sites.
- VoIP Installation : Connect VoIP gateways or SIP trunks to new and existing PABX solutions.
- Router Expertise : Set up and maintain data (LTE) routers.
- Wi-Fi Setup & Maintenance : Install, troubleshoot, and maintain Wi-Fi systems.
- TMS Experience : Work with Telephone Management Systems, specifically MAN3000.
- CCTV & Access Control : Install, troubleshoot, and maintain CCTV and access control systems.
- Maintenance & Repairs : Regularly perform maintenance and repairs on IT systems to ensure optimal performance.
- Troubleshooting : Diagnose and resolve network connectivity, hardware, and software issues.
- Documentation : Maintain accurate records of installations, configurations, and repairs using Tech Connect.
- Continual Learning : Stay updated on the latest technological advancements in the field.
- Safety & Compliance : Ensure all work is completed safely and in line with applicable regulations.
- Technical Support & Training : Provide technical training and support to fellow engineers and technicians.
Skills & Requirements :
- Technical Expertise : Proficient in network hardware, software, and configuration.
- Problem-Solving : Strong ability to troubleshoot and resolve complex technical issues.
- Communication : Excellent verbal and written communication skills, with the ability to interact effectively with clients and team members.
- Adaptability : Comfortable working in various environments and adapting to different client needs.
- Must have own vehicle and license
Educational & Certification Requirements :
- Matric Certificate.
- Relevant certifications such as CCNA, ITIL, or CompTIA Network+.
Experience :
- Minimum of 4 years of experience as an ICT Field Engineer within the ICT industry.
Why Join Us?
This role offers the opportunity to work with cutting-edge technology in a supportive and collaborative environment. If you have the technical expertise and are looking for a challenging yet rewarding role, this is your chance to make an impact.